1
Get Started by Placing an Order
* If you have already placed an order, please click here to upload the required documents.
Get Started2
Watch the instruction video
Lost Passport Instruction Video
Watch Video (9:59)
3
Download Checklist
Download your requirement checklist, check off each item as you upload your documents. As your final document, you will sign the checklist and upload it below. Click the plus sign beside any requirement for more information on the requirement and tips for completion.
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DS-11 Application for a New Passport
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DS-64 Statement Regarding a Lost or Stolen Passport
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Proof of US Citizenship
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Proof of Identity
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Proof of Travel
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One Passport Photo
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Government Fees
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Previously Issued US Passport Book/Card (if applicable)
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Letter of Authorization
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Signed Checklist
4
APVI will contact you
You will be contacted by a Passport Specialist in the next 60 minutes (within business hours),
if you do not hear from us, please call (800) 766-0452
if you do not hear from us, please call (800) 766-0452
5
Visit an Acceptance Agent (AA)
After reviewing your application documents with a Passport Specialist, you must appear in person before a designated local government official called an Acceptance Agent (AA).
Find an Acceptance Facility:
http://iafdb.travel.state.gov/
Inform the AA that you are using an expediting service to "Hand Carry" your passport application to the Government for processing.
Download the AA Reference Guide and take it with you to the post office (or another passport acceptance facility) in the event the AA is unfamiliar with the Executive Application Policy.
The Acceptance Agent will then:
Ask you to sign the DS-11 Form.
Add their signature to the DS-11
Check your ID
Ask for all the documents you have collected and seal them into an envelope using an official seal or stamp.
IMPORTANT:
It is acceptable if the AA insists on not sealing into the envelope one or more items collected in Step 1. But make sure to attach those items to the sealed envelope.
VERY IMPORTANT:
Make sure the AA returns the sealed envelope to you so that you can mail it directly to APVI.
Once the sealed envelope is handed to you, please write your:
First and Last Name
Date of Birth
Date of Departure
IMPORTANT:
Please send the sealed envelope to APVI as soon as it is sealed.
The seal on the envelope expires after four business days.
6
Ship your application using FedEx
Please send all the required documents to our office using the provided APVI FedEx shipping label.
Once the shipping label is ready, you can download it here.
That's all, you are done! We will take care of everything else.